May 1st, Labor Day
Just my opinion about everything, and your comments about everything. Welcome!
Once upon a time, there was goat that lived in a high mountain peak. She had a lonely life, as not many visitors used to go to the place she lived in, so her life was really quiet, and she was satisfied with it.
I have no doubt that technology is advancing and is making our lives easier, but does this bring real benefits to us? I have some points of view related to mobile phones and new technologies, which I'd like to share with you.
Does your mobile phone look like the one on the image above? It's a proof of how quickly technology is advancing, and the benefits that we can obtain from a single mobile phone. Do you remember how did the mobile phones look like 5 years ago? they were something like the one below: 
They weren't very beautiful indeed, were they? But I guess they had some interesting points for them. At least, some years ago, mobile producer companies used to worry about the basic mobile functions to work properly: good signal, coverage, and long-lasting batteries were some of the characteristics that users seeked most in these gadgets.
But in recent years, the customer preferences appear to have changed, and so had the worries of the mobile manufacturers. They don't seem to focus on good quality phone features, but they pay special attention in other features that don't have anything to do with mobiles.
You can experience this situation when you go to the store to buy or rent a mobile phones. Try asking the clerk about the functionality of any mobile phone, you can expect an answer like: "Well, this mobile is fully equipped with 1,436,170 ring tones, SMS and Multimedia messages, 800 different games, AM/FM radio, sparkling lights that blink 300 colours the whole day, two LCD screens, caller ID, mp3 player, 3.1 megapixels digital camera with integrated flash light, video and voice recording, and tons of colored skins to switch". Oh, yes, that's great.
But try asking about the essential mobile features that a decent phone must contain, most of the times the clerks and assistants do not have any idea of what you're talking about. Ask them about the quality of reception that a mobile phone has, or about the lasting time of its battery. They don't have the slightest idea, believe me.
Next time you buy a mobile phone, don't get just blinded by the extra features that the gadgets have. If you really want to use your new acquisition as a mobile phone, don't discard the extra features, but ask also about its functionality as a mobile phone. You won't regret it, and it may save you from sour problems. ;)


Tomorrow the world will know which word is the most beautiful in the whole Spanish language, according to the School of Writers.
Oh boy! I'm so excited for the final approach of the NHL's Season! I like to follow the NHL also, I believe it's a very competitive and amazing league.
CAROLINA HURRICANES vs. MONTRÉAL CANADIENS 
Carolina did a great regular season, although during the final games they lost their wining streak and I would dare to say they seemed to be a little weak compared with the rest of the season. However, it is normal for high performance teams to act that way as the postseason approaches. In the other hand, the Canadiens are a legendary team that will for sure face the Hurricanes and they won't let them win so easily. Anyway, I think that in this occasion, the Hurricanes have the best chance.
 NEW JERSEY DEVILS vs. NEW YORK RANGERS 
These teams know each other's strenghts and weaknesses because they're close rivals who battle the same division. This will be a very difficult step for both teams, as they are more or less equally powerful, so this one will probably be decided by only a few goals. I'll pick the Rangers as my favorites.
 BUFFALO SABRES vs. PHILADELPHIA FLYERS 
This is what I call action! two of the best offensive lines will battle face to face. I like most the strategy of the Sabres, I think they will become a nightmare for the Flyers if they keep the good level they showed during the whole season. And, as they are the team I like most in the league, I must choose the Sabres for this game.
WESTERN CONFERENCE
DETROIT RED WINGS vs. EDMONTON OILERS 
The Red Wings have one of the most powerful teams in the whole NHL; definitely they are very hard to beat and I think that the Oilers will have to do some extra effort if they really wish to have a chance against Detroit. We'll have the opportunity to see some fireworks if the Red Wings come to the rink with all their heaviest artillery.
 DALLAS STARS vs. COLORADO AVALANCHE 
It's as simple as this: the Stars are on fire. I really find hard to believe that the Avalanche will have any opportunity to beat the Stars, but maybe they've got an ace to show for this challenge. Let's see if the Avalanche will stop the Stars on their road, although it seems extremely difficult.
 CALGARY FLAMES vs. ANAHEIM MIGHTY DUCKS 
Both teams have had variate regular seasons, and as they are quite unpredictable, the result for this game is difficult to forecast. Anaheim's offensive play has been more effective than Calgary's, but their deffensive lines have operated on the inverse way. I guess that the Mighty Ducks will have a good opportunity to show why they are still on the run.
 NASHVILLE PREDATORS vs. SAN JOSE SHARKS 
This will be a nice dispute to follow closely. Their performance was very similar during the regular season, but let's remember that the Sharks finished with a very impressive wining streak that will generate some extra confidence for the team. It wouldn't be really surprising to see the Sharks pass over the Predators.
So these are the games that will be starting today. Let's enjoy some high-quality Hockey action! Have fun!
On April 21, 1999, two armed students entered their High School in the suburb of Littleton, Colorado, and started firing at students. A security school officer allegedly returned the fire, but the final result of this incident was 15 fatal victims and some other wounded.
Sometimes I feel like writing but no inspiration comes to my mind. I am sorry to admit that today is one of such days in which, no matter how hard I try, not even one word comes out from my mind. And as I can't target on any idea, I decided to write some random thoughts today, just to feel somehow philosophic...
    
    Reading is an excellent way to take advantage of spare time and to acquire valuable knowledge, but sadly, the development of newer and more sofisticated media technologies has somehow contributed to minimize the importance of this habit for the new generations; especially in countries where reading is not encouraged for children since their early ages, such as the ones in Latin America or Africa.
Do you remember when was the last time that you went to the movie theater and felt that it was worth paying for the ticket after watching the movie?
For many years, rankings have been a useful tool to determine the top companies in the world considering their efficiency, customer care, prices, work environment, social responsibility, among many others issues.
 DHL (USA - International Package delivery). For about 35 years, DHL has served its customers by delivering supposedly on an overnight service packages all around the world. My experience with DHL was very sad during the last year: I sent three packages from Mexico to Canada on different dates and from different offices, having negative issues on every time. 1) With the first package, it took them about 6 days to deliver it, arguing that the documents I sent were stopped at the customs and they had "little delays". 2) On the second time, I sent the package once again to Canada (to the British Columbia), and DHL's qualified personnel somehow understood that I was sending things to England, so my documents ended up somewhere in London. It took them about 5 days to bring the papers back to Canada. 3) On the third occasion, they not only took too long to deliver the documents, but they also made me pay about 5 USD above the regular price. Fortunately, after several phone calls and complaints, I got my 5 dollars back. I strongly recommend you to use Fedex's or UPS' services instead of DHL.
 HOLIDAY 2000 (Israel - Short term apartments rental). This company claims to offer fully furnished apartments, to stay there for a short term. They initially offer you a nice apartment, located in a convenient area near the beach and with full utilities. But after staying there for a week or two, they move you to a nearby suburb (which is less attractive than the initial one) arguing that they "mistakenly" agreed to rent that apartment to someone else (for which I think that the first apartment is only used as a hook for customers). Worst of all, at the end of your stay, you'll be charged for use of water, electricity, and all the utilities, at the price that THEY consider convenient (I had to pay even for the Cable TV Service). So remember, whenever you're planning a trip to Israel, do not consider Holiday 2000 as an option for your accomodation.
 SHELL AUTOSERV (Netherlands - Car repair). This is really disappointing: Shell is worldwide known for its seriousness in business. But it seems that the employees of their division in Mexico don't think that customer care and satisfaction are relevant to attract more potential customers. I had a 1993 Chrysler Spirit Turbo, which suddenly started to have problems essentially because of its age. I decided to take the car to Shell Autoserv to fix it. I want you to know that not only they didn't fix the car properly, but they ruined it even worse! They used old spare parts (which they charged me as if they were new), the motor's sound was like the one of a 1975 truck, and believe it or not, it wasn't turbo anymore!!!! The employees claimed that the turbo was "just gone", and that they weren't able to fix it so the car could run like a real turbo one. After some time, when I took the car to another place to fix it, I was also warned that the diagnosis of the problem that the "experienced" personnel from Shell gave me about the car was simply mistaken. Unfortunately, this wasn't the first time that I had complaints about Shell's service, on many opportunities I noted that the spare parts that they were using were of a poor quality and from time to time I found that some pieces were missing from my cars. I think that Shell has many car repair stations all around the globe, so if you have to take someday your car to be fixed, please avoid taking it to any Shell workshop. Please note: This note complaints only about Shell's car repair service, it does not involve gas stations or any other Shell product or service.
 TELEFONICA MOVISTAR (Spain - Mobile telecommunication services). Latin America has the disgrace to have Movistar's services offered in the market. Their customer care is virtually inexistent. I'd have many stories to write here to demonstrate the low qualification of Movistar's personnel and the company's miserable service, so I'll write only the most recent one. I called them to complaint about the lack of signal I was experiencing for some days with a mobile phone. Most of the times, the employees that were supposedly helping me just didn't have any idea of what's going on, and instead of taking their time to investigate what happened and to solve my problem, they only cut the conversation by saying "is there anything else that I can help you with??". They didn't give me any opportunity to answer to that question, when they hung up the phone. After trying with maybe 6 or 7 employees and getting the same results, finally a person answered me that Movistar was experiencing troubles with digital mobiles and that they encouraged me to buy a GSM mobile, which should be understood as a polite way to tell me that they were intentionally boicotting the service to force me to buy a GSM equipment, which I didn't want to do. But that wasn't the only trouble of Movistar's service, let me tell you that even their GSM service doesn't work properly! At least, I have had this kind of experiences in Mexico and Venezuela. So if you're in Latin America and you're thinking of getting a mobile phone, don't think of Movistar. Check other companies that offer their services in the market.
CABLEVISION(Mexico - Cable TV). Well, what can I say about a company that has made its best effort for customers to lose confidence in them? You should see their customer support offices into malls in Mexico City: The line to receive complaints is much longer than the one to pay for the service. And I have had bad experiences with their service as well on several occasions, but I'll write only about two of them. 1) Among other services, Cablevision offers broadband internet access. I first thought of them to be my ISP when I was willing to get broadband access at home. So I called them and they said that they'd install the service on a certain day. At work, I told my bosses that such day I wouldn't be able to go to work because I had "very important" things to do. As you can imagine, the Cable technician didn't show up at home at the time we agreed, so I called Cablevision to tell them about this situation, for which they replied that he was "a little" late and he'd come 4 hours after the time we agreed!!!. I patiently waited for the 4 hours, and once again, the technician failed to appear. I called Cablevision again to see what happened, and they told me that they had to move my appointment to the next day, without notice!! Obviously I told them where to go and I sought for a serious ISP. 2) We didn't have Cable TV service at home because of some technical problem that Cablevision was experimenting. When we noticed Cablevision about this issue, they told us that they'd send a technician to solve the problem the next day. Of course, the technician didn't come and just like in the lines above, they changed the appointment date for about three or four times, until they finally came and solved the problem. But by then, about 26 days had already passed since we first reported the incident! We logically didn't want to pay for that month in which we didn't enjoy the service, and we notified Cablevision of that. They agreed, but they instructed us to pay for that month's service, and the next month they'd reimburse the respective money. Well, 6 months and a long series of complaint calls had to pass until they reimbursed the money. So please avoid any Cablevision services in Mexico, they suck and they're out of any seriousness.
